We offer flexible clinic hours to assist with busy schedules, including evenings and Saturdays, however we do operate by appointment only. So that we can give you our utmost attention, please call us to make a time or book on line for your consultation.
Parking and Access
Please feel free to take advantage of our private parking area available at the rear of the clinic and make your way to the front of the clinic. There is also ample parking surrounding us, both on and off the street, if you prefer.
Your Personal Details
We keep your personal details secure within our in house system. They are not passed on or sold to third parties. Should your details change they can be updated via our Mind Body system accessible from this website. Alternatively, please call or email us.
Should your medical details change, please note that it is your responsibility to inform us at your subsequent appointments.
As a matter of courtesy, if we are running behind schedule, we will attempt to contact you on the telephone number you have provided when making your appointment. Of course you are more than welcome to sit and enjoy a coffee or tea if you choose to relax for these few moments and wait in our Gold Room.
Out of respect for our other clients, we ask that you advise us if you are going to be late for your appointment. Arriving late may mean that your appointment may be shortened and we may not be able to provide your full treatment.
What happens if you cancel your appointment or fail to attend.
We will always attempt to contact you by SMS and/or email, as per the information you have provided, to confirm your appointment. We start this process usually 2 business days prior to your appointment.
We ask that you either confirm or cancel your appointment at this time.
Unless otherwise agreed, we require 24 hours notice to cancel or reschedule your appointment.
A $50.00 cancellation fee will be payable when appointments are missed or cancelled without appropriate notice. If you have chosen to take advantage of the savings by purchasing a package, late cancellation or a no show will mean that that appointment will be deemed to have been taken.
Unless by prior arrangement, payment is required at time of your treatment. We have flexible payment plans to suit any budget.
We also offer interest free finance through Zip Money. We accept Visa, Mastercard, American Express and EFTPOS.
Personalised Gift Certificates are available for purchase. These can be ordered over the phone and sent directly to you or the person for whom the treatment is intended with a personalized message included.